Data-Driven Digital Healthcare from Cera and Google Cloud

Digital Healthcare Leaders Cera Have Enlisted Google Cloud Technology to Better Organise and Manage Data to Drive Greater Care Innovation

Google Cloud is collaborating with Cera, Europe’s largest provider of digital-first home healthcare, to optimise the company’s data-driven healthcare operations. The collaboration will enable Cera to scale operations and better organise and manage data to drive greater care innovation through leveraging Google Cloud to construct an advanced data mesh

Cera, one of the UK's fastest-growing technology-enabled homecare providers, today announced a collaboration with Google Cloud.

Cera is on a mission to empower patients to live longer, better lives in the comfort of their own homes, saving the need to go to hospital. Through care, nursing and telehealth services, Cera has over 50,000 patient appointments a day, delivering care on behalf of numerous NHS Integrated Care Systems and over 100 local governments — equivalent in capacity to 50 NHS hospitals — covering a population of over 20 million people in Europe.

“With growing demands on healthcare, there is a greater need to deliver faster, more effective care that enables people to receive the support they need in the comfort of their own hom,” shares Dr Ben Maruthappu, Cera CEO and Founder.

“Digital-led, AI-enabled solutions will support this mission in being realised, and it’s exactly what we’re pioneering at Cera.”

Dr Ben Maruthappu, Cera CEO and Founder

Entrepreneur, physician and policy expert Dr Ben Maruthappu founded Cera in 2016 having previously advised the CEO of NHS England for 3 years. He was first person from British healthcare included in Forbes' 30under30 list, and received an MBE in the Queen's 2020 New Year Honours list for services to Health & Care technology. 

“Our valued partnership with Google Cloud is important to unlocking the potential of data analytics and predictive technologies, driving forward even greater innovation capabilities for Cera,” Maruthappu continues.

“As AI continues to play an increasingly vital role in the delivery of all healthcare, we’re proud to partner with such a well-respected data innovator to help Cera address the care needs of individuals in the UK.”

Digital healthcare boosting patient experience

Data-driven decision making is at the heart of Cera’s collaboration with Google Cloud, as Cera continues its development of democratising the process and empowering carers with advanced insights that can lead to better decisions and more effective health outcomes for patients. 

“By building a modern data mesh on Google Cloud, Cera can unlock deeper insights from its data, enabling faster development of solutions that address critical home healthcare needs,” says Adrian Poole, Director of Digital Natives UKI at Google Cloud.

Through Google Cloud’s real time integration and processing capabilities, Cera carers are now able to view operational data in near real time, whereas data was previously up to 24 hours old. The advanced analytics have supported Cera in reducing hospitalisation rates by up to 70%, thus alleviating pressures on services including the NHS.

"With Google Cloud, the benefits also translate to Cera’s internal product development teams, who can now more rapidly consolidate data from hundreds of sources to develop more advanced data science and machine learning capabilities, bringing products to market more quickly," shares Nathan Windle, Director of Data at Cera.

"With a greater understanding of operational performance enabled by this more advanced approach, Cera can now make quicker and more accurate data-led decisions based on insights, ensuring that both quality of care delivery and new product development is more effective."

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