NHS Trust rolls out PageOne's responder smartphone app for BlackBerry

UK’s well-known provider of mobile messaging solutions to the public and enterprise sectors namely PageOne Communications announced that Barking and Redbridge University Hospitals NHS Trust has implemented its Responder Smartphone App for BlackBerry, as a part of a major upgrade of its emergency response facilities.

BHRUT serves a population of around 70,000 and is also one of the largest acute hospital trusts in England and operates across two main sites at Queen’s and King George hospitals.

By utilizing PageOne’s Responder App for BlackBerry handsets, the directors and managers do not need to carry two devices and are assigned to SmartGroups based on the emergencies to which they are qualified to respond.

After the message is initiated, the administrative staff at BHRUT can see at a glance whether the message has been delivered, read, how the message recipient has responded and their location.

 David Bays, BHRUT’s Emergency Planning Officer said, “Implementing PageOne’s Responder App has really simplified our day-to-day administration.” Mr. David also said, “A rapid and reliable communications capability plays a vital role in the smooth running of an NHS Trust and with the greater intelligence provided by the Responder App, our support staff can make rapid, informed decisions on the mobilization and coordination of resources and staff.”  

The Responder Smartphone App for BlackBerry as well as iPhone and Android devices ensures that important messages and alerts that need to be noticed. Mr. Bays also said, “An extremely useful aspect of the Responder is that when you are managing an accident, you can send out a message and plot the location of different staff-this gives us a clear picture of our available resources and enables us to act accordingly.” He also said, “We can contact each member of our SmartGroups through any combination of SMS, email and the Responder application. If there is an emergency, all three things will be activated at the same time, letting our SmartGroups through any combination of SMS, email and the Responder application. If there is an emergency, all three things will be activated at the same time, letting our staff know there is a serious problem.” 

Chris Jones, CEO, PageOne Communications said, “We’re delighted to see BHRUT further enhancing its operational and incident management processes with our Responder App for BlackBerry.” Mr. Jones also said, “Its vital for NHS Trusts to have the capability to manage their resources efficiently.”

PageOne Communications has proven its expertise in helping its clients drive the operational and cost efficiencies, deliver results and have real business edge in a competitive market. The company places its customers at the heart of its product development to help companies across public and major corporate sectors with cost-effective and award-winning solutions.