Aetna International expands into Thailand

By Catherine Sturman
One of the largest providers of international health benefits and services, global health care benefits provider Aetna International has opened its firs...

One of the largest providers of international health benefits and services, global health care benefits provider Aetna International has opened its first health clinic in Bangkok, Thailand. Located in the Nichada district, the Aetna Family Clinic marks a big step forward in Aetna International’s ambitions to bring integrated health care services to local communities. 

The new clinic brings international standards of primary care to the local residents of the Nichada Thani estate and the surrounding area. The clinic is open to all, including Aetna members and patients covered by other insurers and patients who will self-pay.  Aetna members can also enjoy a seamless, coordinated journey between their Aetna health insurance cover and primary care needs.

The clinic offers multilingual services and exceptional medical staff who specialise in a wide variety of medical conditions. The clinic will also offer consultations with visiting specialists in the areas of paediatrics, obstetrics, gynaecology and physical therapy.

 “Nichada Thani is home to approximately 2,000 residents, with several thousand additional residents located in the surrounding Nonthaburi district. Due to limited primary care options locally, many simple medical cases used to require patients travelling to an outpatient facility in a local private hospital,” said Nick Potter, Managing Director, Thailand for Aetna International.

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“We believe that most of these cases can be resolved in a local primary care setting, which makes the Aetna Family Clinic an effective solution that saves the patients’ time, money, and spares them from unnecessary anxiety.” 

The opening of the Aetna Family Clinic follows Aetna International’s acquisition of Bupa Thailand in July 2017, as the company looks to go ‘broader and deeper’ into the local health care markets. Beyond providing quality health insurance, Aetna International aims to create an ecosystem of connected health services - to help their members get the best possible care from increasingly complex health care environments. 

 “By building our capabilities to provide an integrated service that takes care of our members’ health, we’ll be able to provide a differentiated experience that we believe will lead to improved patient outcomes,” commented Derek Goldberg, Managing Director, Asia Pacific for Aetna International.

“This is a unique proposition that we are confident will serve our members’ health well and accelerate our growth not just in Thailand, but also elsewhere in the region.”

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