OSF HealthCare is an integrated health system that is owned by The Sisters of the Third Order of St Francis. Headquartered in Peoria, Illinois, it has 15 hospitals – 10 acute care and five critical access, as well as 2,084 licensed beds and 24,000 Mission Partners in more than 150 locations.
“We are a comprehensive health system and we also have a digital health arm,” Roopa Foulger says. “Fortune Magazine has recognised us as one of the most innovative companies in the country for 2023 – this is a huge testament to what the organisation has invested in innovation. My role in OSF is Vice President of Digital Innovation Development.”
Foulger has a background in software and engineering and is passionate about utilising data for automation and enhancing user experiences. One innovation that OSF built during the pandemic was a texting-based communication platform, which saw a 520% increase in adoption from patients compared to traditional means.
It was the desire to make an impact on people’s lives that drove Foulger to the healthcare industry. Here, she tells us more.